Banking Materials : Questions related with ATM

Questions related with ATM

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1). Full form of ATM ?
Ans- Automated Teller Machine
2). No of free transactions permitted per month at other bank ATMs for Saving Bank Account holders.?
Ans- 5 Free Transactions per month
Note: Recently RBI has reduced the transation limit from 5 to 3 in Six Metropolitan Cities
3).How much bank charges when you check your account balance on ATM after free Transaction limit ?
Ans- 5 RS
4) How much Bank charges beyond the Transaction limit?
Ans- Rs 20 per transaction
5) Time Limit for resolving customers complaint by issuing Banks?
Ans- Within 7 Working Days from the date of receipt of customer complaint
6). In case failure to re-credit customer's account within 7 Days how much compensation is paid to the customer?
Ans- Rs 100 per day
7). First Bank to introduce ATM?
Ans- Hongkong and Shanghai Banking Corporation ( HSBC)
8). First Bank to provide Mobile ATM?
Ans- ICICI
9).India's First Talking ATM launched by which Bank?
Ans- Union Bank of India
10). Non-Bank owned ATM is also called____
Ans- White Label ATM's
11). India's First Company to open White Label ATM's
Ans- Tata Communications Payments Solutions Ltd
12). India's First Non-Bank owned ATM(White Label ATM's) opens in which State?
Ans- Maharashtra (in Thane District)
13).Which city gets the countries first Talking ATM ?
Ans- Ahmedabad, Gujarat
14) Talking ATM has what kind of Special Interface ?
Ans– Voice Interface
15).Who inaugurate countries first Talking ATM ?
Ans– Chairman and Managing Director of Union Bank of India, D Sarkar.
16).Which was the second bank to launch Talking ATM in India ?
Ans– State Bank of India.
17). What type of cards can be used at an ATM?
Ans- The ATM cards/debit cards, credit cards and prepaid cards(that permit cash withdrawal)
18). In case the compensation is not credited as mandated, what recourse does the customer have?
Ans-.For all such complaints customer may lodge a complaint with the local Banking Ombudsman if the bank does not respond.