IIBF EXAM REVIEW: BCSBI 16 July 2018

Some recollected questions are :

1. Governing council power
2. categories of rating by BCSBI for high above average, average and below average
3. Parameters for BCSBI ratings
4. Credit counselling charges by BCSBI -free of charge
5. Information transparency
6. Contact timing with consumers
7. Time to inform customers before dormant/inoperative account
8. DICGC  long form
9. Rehabitation Package
10. Security Repossession
11. Non Refundable Registration Fees
12. Customer is defined in bank
13. customer n bank relationship in deposit account
14. Secrecy
15. Can trustee felegate his powers?
16. FCNR freely convertible currency max for a period of?? 5 yrs
17. Deaf Fund
18. Implied Needs
19. Customer Orientation
20. Cell Phone Etiquettes
21. Business Correspondent responsible for carrying out banking transactions for existing customers
22. Biometric validation processcould take place at the card,the terminal and back end host
23. Mobile banking Services can be deployed by using SMS Mobile Apps USSD STK IVR WAP
24. Non refundable registration fees of Rs 10000 to bcsbi to become members
25. Etiquette is respect good manners and good behavior
26. Demat account
27. Max Education loan for skill development
28. 25lac education cost with 10.percent margin
29. Eligible loan amount and security
30. Promissory note
31. Bc and Bf business facilitator do not undertake cash transaction
32. Business correspondent responsible for carrying out banking transaction for existing customers
33. Rbi has permitted mobile banking services through SMS MOBILE APPS USSD
34. Main grievances of small depositors page 264
35. Page 271 13.4 customer want to make complaint
36. Grievance escalation system page 274
37. Setting up BCSBI in India is on the lines of UK
38. BCSBI registered under
39. Membership of BCSBI is voluntary
40. Governing council members 6
41. Parameters for bcsbi ratings
42. Credit counseling charges by bcsbi free of charge
43. Codes brought out by bcsbi do not put any obligation on part of the customers
44. information transparency
45. Do not call service
46. Contact customers between 0700 hrs to 1900 hrs
47. Inform 3 months before classifying account inoperative or dormant
48. Dicgc long form
49. Rehabilitation package implementation within  max 60 days
50. Security repossession

Important pages: 
Pg 372
Pg 373 information transparency
Page 374 do not call service
Page 388 point g
Pg 447

Shared By : Vijay

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